Invalid upload failure notifications

Incident Report for Couchdrop Status

Resolved

This incident has been resolved.
Posted May 20, 2026 - 00:06 UTC

Monitoring

A fix has been deployed and we are monitoring the situation
Posted May 18, 2026 - 06:31 UTC

Investigating

We are currently investigating an issue causing incorrect Data Loss Prevention (DLP) alert notifications for some uploads.

At this stage, uploads are continuing to process successfully, however some customers may receive erroneous “upload denied” notifications.

Our engineering team has identified the issue and a fix is currently being deployed.

We apologise for the confusion and will provide a further update shortly.
Posted May 18, 2026 - 06:31 UTC
This incident affected: Couchdrop (Couchdrop Web Admin, Upload/Download Portal, SFTP, FTP/FTPS).